Contact Us

We’re here to help. Whether you’ve got a question about an order, need product info, or want to share feedback, we’d love to hear from you.

shop@materialmatters.design

We aim to reply within 2 business days.

What to include (to help us help you faster)

  • Your order number (if applicable)
  • A brief description of the issue or question
  • Photos for any damaged items

Returns 
For how to send something back, timings, and costs, see our Returns policy.

Shipping & delivery
For delivery options, timings, and charges, see our Shipping & Delivery page.

Data & privacy
We’ll only use your contact details to respond to your enquiry. For more, see our Privacy Policy.