Shipping & Delivery

We currently deliver to addresses in the UK only. Orders are packed with care and fulfilled by our distribution partner from their UK warehouse. You’ll receive an email as soon as your order ships, with tracking details.

Processing times

  • Orders placed after 3pm will be processed next working day. 
  • During busy periods (new releases, holidays), dispatch may take a little longer — we’ll keep you updated by email.
  • Delivery timeframes below are from our distribution partner.

Delivery options & prices (UK)

Orders are shipped using Royal Mail tracked services. Prices are based on the total parcel weight (including packaging). Please note we currently ship to UK addresses only. 

24hr Tracked Service

  • 0–20 kg: £3.50

48hr Tracked Service

  • Under 2 kg: £2.22
  • 2–20 kg: £2.57

Remote areas may take a little longer.

Missed deliveries
If a delivery attempt is missed, carriers will usually leave a card or email with next steps. 

Damaged or missing items
If your order arrives damaged or something’s missing, please email shop@materialmatters.design within 7 days of delivery (photos really help). We’ll put it right quickly.

International delivery
Not currently available. 

For information on returns and how to send something back, please see our Returns policy.